Frequently Asked Questions

Yes, to a point. We use an app that can improve the quality of blurry photos, but in some cases, the app may alter faces. We’ll work closely with you to get the best possible result.

The process of making these items takes minutes, but gathering all the necessary information from you may take longer. We’ll keep you informed every step of the way.

We can customize a wide range of items, including tumblers, mugs, photo frames, and more. If you have something specific in mind, feel free to ask—we love getting creative with new projects!

Yes, we can accommodate bulk orders for special events, corporate gifts, or any other occasion. Contact us with your requirements, and we’ll work with you to create the perfect personalized items for your needs.

Yes, we can provide a digital proof of your design upon request. This allows you to review the layout, colors, and text before we proceed with production. Please note that requesting a proof may add a little extra time to the overall process.

High-resolution images with clear details and good lighting work best for our sublimation process. If you're unsure whether your image will work, feel free to send it to us, and we can evaluate it for you.

Yes, we offer discounts for large or bulk orders. The discount amount depends on the quantity and type of items you're ordering. Contact us with your specific needs, and we’ll provide you with a custom quote.

If you need to make changes to your order, please contact us as soon as possible. We can usually accommodate changes if your order has not yet gone into production. However, once production has started, we may not be able to make any adjustments.

We accept all major credit cards, PayPal, and other secure payment methods. Payment must be made in full before we begin processing your order.

To ensure the longevity of your personalized items, we recommend hand washing them with mild soap and water, especially for tumblers and mugs. Avoid using abrasive cleaners or placing them in the dishwasher, as this could damage the customization.

Due to the custom nature of our products, all sales are final. We cannot accept returns or exchanges on personalized items unless there is a defect or error in the product that was caused by us.

Please email us directly with your name, order number, or screenshot of your order along with the image you want us to upload on your customized product. We are working on an upload feature for our site. Our email is visionpressncreate@gmail.com. We appreciate each and every one of you!